FAQs
Do you have a minimum for delivery?
1
Yes, our minimum amount for delivery is $135.
What is your return policy?
2
If your flowers arrive damaged or not up to standards, we will replace it free of charge. Please notify us within 24 hours via email to support@catherineleeflorals.com and we will organize a replacement delivery ASAP. Please include pictures and your order number. After two days, we are unable to issue any credit or discount for the floral arrangement purchase.
When will my flowers be delivered?
3
Our #1 goal is to have your flowers delivered as quickly as possible. We will deliver your order within the selected time frame in the checkout process.
How can I contact you?
4
You can reach us anytime via our contact page, email, or phone. We aim to respond quickly—usually within one business day.